Microdime Finance is operated by Microdime Financial Services CC, which is a licensed financing company by the Namibia Financial Institutions Supervisory Authority
This Privacy Policy explains why we collect data, what data we collect, how we store and transfer data, how we use data and with whom we may share it.
When you use our Platform, we collect and store the information (personal information) you provide from time to time by explicitly seeking your permission from us, whether on our Website or our applications. Our primary goal is to provide you with safe, efficient, smooth, customized experiences and services. This enables us to provide services and features that meet your needs and customize our platform to make your experience safer, easier, and improve the services we provide. More importantly, we may collect personal information from you that we deem necessary to achieve these purposes.
Generally, you can browse websites or apps without telling us who you are or disclosing any personal information about yourself. However, to create an account on a website or app, you must provide us with certain basic information necessary to provide customized services. Information we collect from you, your name, email address, mobile phone number, work and income information, password, face photo, ID photo, emergency contact information (phone number and name), mobile device data (Call logs, financial-related SMS content, coarse location) and third-party platform login credentials, financial information such as bank documents, bank account numbers, credit information company data, data needed to understand your customer compliance, requirements and other relevant details (personal information).
We collect certain data in order to provide you with the Services correctly and adequately. We also collect data to verify your identity and create credit score models to determine which loans we can offer you. We also use this data for collection and credit reporting purposes.
When we first invoke the device permissions, we separately ask whether you agree to open the permissions call and explain the purpose of the permissions call. You agree that by opening a permission, you agree to authorize us to collect and use your personal information that corresponds to that permission, By closing your permission, you are revoking these authorizations and we will no longer be able to continue to collect such personal information. At the same time, please be aware that we will not be able to provide you with the services and business functions that you have to turn off permissions. However, your removal will not affect the collection, use, or processing of personal information previously authorized by you.
When filling in personal information, in order to contact you in an emergency, you need to manually fill in the phone numbers of yourself and the contact person. During this process, we will not collect the information of your contact list, nor will we obtain all your contacts, only the numbers and names of the 2 contacts you provided manually. The information we will collect will be encrypted and stored in our data security center (https://microdimefinance.com). We attach great importance to the security of user information and will never share it with third parties.
In the process of credit evaluation, when using the OCR recognition function, you need to call the camera permission for face recognition and ID card recognition, and use face recognition and identity recognition to ensure that you are a real person rather than a robot. We only use the camera with your consent. The information we will collect will be encrypted and stored in our data security center (https://microdimefinance.com). We attach great importance to the security of user information and will never share it with third parties.
In the process of identity authentication, you need to call the camera permission to identify the picture of your ID card and face. We upload your ID card and face pictures by taking pictures, and will not read your gallery or obtain All your pictures. The information we will collect will be encrypted and stored in our data security center (https://microdimefinance.com). We attach great importance to the security of user information and will never share it with third parties.
Your personal information and installed application information may be collected by our respective third-party service providers and stored in databases maintained by designated service providers; in doing so, relevant financial regulations and data protection laws will be strictly complied with . This information is only used to fulfill your request on the application or provide you with services. We will not disclose personally identifiable information to third parties unless compelled to do so in order to comply with legal or regulatory obligations. We will take all necessary steps to ensure that your data is processed, stored and transmitted securely in accordance with this policy.
Your personal information is usually used for the services you registered and authorized. We will not use your data for unauthorized activities.
In some cases, we may share your data with third parties. For example, we may share data with:
The Company values the personal data collected, used, retained and stored through the Platform. The company has taken technical, organizational and physical measures to protect your personal data.
We take reasonable steps to protect your information from unauthorized access or loss, misuse or alteration by third parties.
Although we make good faith efforts to store information collected on the Platform in a secure operating environment that is not accessible to the public, we cannot guarantee the absolute security of that information during transmission or storage on our systems. In addition, while we attempt to ensure the integrity and security of our networks and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from obtaining this information unlawfully. We do not warrant or represent that your information will be protected from loss, misuse or alteration by third parties.
We attach great importance to and protect your rights to manage personal information, and provide you with ways to manage personal information. We guarantee you to exercise the following rights with respect to your personal information:
We are committed to protecting your personal data from unauthorized access, misuse and disclosure by using the correct security measures, depending on the type of data and how we process it. We retain information about you to provide a seamless experience, to contact you if support is needed and information about your account to detect, mitigate, prevent and investigate fraudulent or illegal activity. We retain your data for as long as necessary to provide you with our services. We may also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. When you delete or cancel your account, we will keep your personal information for 5 years after the date you delete or cancel your account. Subject to this section, we may delete your data upon reasonable written request. However, you may not be able to use our services after deletion. Contact email: app@microdimefinance.com
This Privacy Policy may be updated from time to time and will remain in effect unless otherwise modified. If there are changes to this Privacy Policy, those changes will be posted on the Platform. Changes will be effective upon posting. Users of the Services and/or Platform Visitors are advised to periodically check the Site for policies and practices on how information is collected and used.
In the event of material changes to this Privacy Policy that will affect certain personal data, the Company will notify its users via the email address provided or by means of an announcement on the Platform.
The foregoing consents and authorizations shall survive any loan agreement entered into by the Borrower or any other transaction, transaction, arrangement and account that the Borrower may have or utilize with the Borrower and shall survive termination. Companies and Lenders through Services and/or Platforms.
If you have any questions or suggestions about this privacy policy, or need our help, please contact us at the following email address
Contact email: app@microdimefinance.com
Company name : Microdime Financial Services CC
Registered Business Name : Microdime Finance